Culture &
Cornerstones
What makes
Davidson Special?
It’s hard to put into words. It’s the feeling of respect you receive every day on the job.
It’s the teamwork you see every day. Team members helping team members. The sense of family and friends that greet you every day when you walk in the door.
It’s the smile you put on a guest’s face when you are able to make them happy. The sense of satisfaction you receive when people notice what you do.
Yet, Davidson is also about running a successful business. We’re passionate about running thriving hotels. We know how to balance the financial needs of our owners with the personal needs of our team members.
We have established “cornerstones” that we follow. These cornerstones are the anchor on how we think and how we treat each other. Here are a few for you to consider:
Teamwork
Practice teamwork and treat each other with respect. We stand by our company belief that “if we take good care of each other, we will take better care of our guests.” Hospitality is just as important in the back of the house as it is in the front of the house.
Care
We care about our hotel. Together we keep it clean by stopping to pick up litter and trash. This is a great place to work; be an ambassador of our hotel and company in and away from work.
Create a Guest Experience with Value
Welcome guests with a smile. Know your hotel and all its features. Proactively anticipate guests’ needs.Always deliver services consistently and in a timely manner.
Empowered to Solve Guest Issues and Create a Positive Experience
You are empowered to resolve any issues. Own the guest’s opportunity. Follow through and confirm satisfaction with the guest.
Work Toward Improvement
“Walking the talk” of the DHC Cornerstones is not about perfection, rather it is about being better than yesterday and better than the competition.
Value/Relationships
We are all about creating value in the eyes of the guest by establishing an emotional connection that builds lasting relationships and drives repeat business.
Check us out.
Talk to a few of our team members about what it’s like to work at our hotels.
You’ll be glad you did!